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TRANSPARENT REFUNDS

Refund Policy

Last Updated: October 2026 • FOK Academy
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Transparent Educational Policy At FOK Academy, we believe in complete clarity regarding our fees, attendance, and refund terms. Because our live 2-Day Amazon Seller Workshop has limited batch seats, please review our refund guidelines below.

1. General Refund Terms

Due to the nature of live online masterclasses, interactive seat allocations, and immediate digital tool delivery upon registration, general un-excused refunds after batch commencement are not provided.

However, we recognize that emergency situations arise. We evaluate all refund requests fairly according to our standard academy guidelines outlined below.

2. Eligible Refund Conditions

A participant is eligible for a 100% full refund or complimentary batch transfer under the following specific circumstances:

  • Inability to Attend Live Sessions: If a registered participant is unable to attend the workshop on any of the scheduled batch days and notifies our support team prior to or within 24 hours of the first session.
  • Academy Cancellation or Rescheduling: In the rare event that FOK Academy cancels or postpones a scheduled batch due to instructor emergency, technical issues, or unforeseen circumstances, students will be offered the option of a 100% full refund or automatic rollover to the next available batch.
  • Duplicate Payment: If a student is accidentally charged twice for the same enrollment due to a network glitch, the duplicate transaction will be refunded immediately in full upon verification.

3. Non-Refundable Scenarios

Refunds will not be issued in the following scenarios:

  • If a participant attends at least a single day of the 2-day workshop sessions.
  • If a request is submitted after the batch has concluded without prior notice or valid attendance issue.
  • Failure to attend due to personal device incompatibility or user-side internet connectivity issues during live stream times.

4. How to Request a Refund

To request a refund, please follow these steps:

  • Send an email to info@fokacademy.com or send a WhatsApp message to +91 8590970561.
  • Include your Full Name, Registered Email / Mobile Number, Order ID / Transaction Reference, and the reason for your refund request.

5. Refund Processing Timeline & Mode

Once a refund request is reviewed and approved by FOK Academy support:

  • Refunds will be credited back to the original payment method (e.g., Credit Card, Debit Card, NetBanking, or UPI ID) through our payment gateway partner, HDFC Bank SmartGateway.
  • Approved refunds are typically initiated within 24 to 48 hours and will reflect in your bank account or card statement within 5 to 7 business days depending on your issuing bank's processing cycles.

6. Contact Support

If you have any questions or need assistance regarding refunds or batch rescheduling, please reach out to our team: