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DATA PROTECTION

Privacy Policy

Last Updated: October 2026 • FOK Academy
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Your Privacy Matters FOK Academy is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or enroll in our Amazon Seller Masterclass.

1. Information We Collect

When you register for a workshop or interact with our platform, we collect certain personal information required to deliver our educational services:

  • Personal Identification Details: Full name, email address, country code, and mobile/WhatsApp number provided during checkout.
  • Order & Transaction Records: Unique Order ID, transaction status, payment amount, date, and payment method identifier.
  • Technical & Usage Data: Browser type, device IP address, operating system, and pages visited to ensure web application security and smooth performance.

2. Payment Data & HDFC SmartGateway Security

We take financial security seriously. FOK Academy uses bank-grade payment processing partners:

  • All checkout transactions are handled securely via HDFC Bank SmartGateway using 256-bit SSL encryption.
  • We NEVER store, collect, or process your credit/debit card numbers, CVVs, expiry dates, net banking passwords, or UPI PINs. All financial authentication occurs directly within HDFC SmartGateway's secure banking infrastructure.

3. How We Use Your Information

We use the collected information strictly for legitimate educational and administrative purposes:

  • To process your workshop registration and issue payment confirmation receipts.
  • To send live Zoom workshop access links, session timings, and downloadable course materials via email and WhatsApp.
  • To provide responsive customer support and assist with student inquiries.
  • To send important announcements regarding upcoming batch schedules or technical updates.
  • To fulfill legal obligations and prevent fraudulent checkout attempts.

4. Sharing & Third-Party Service Providers

We respect your privacy and do NOT sell, trade, or rent your personal data to third-party marketers. We share minimal necessary information only with trusted service providers who assist in operating our academy:

  • HDFC Bank SmartGateway: For payment initiation, authorization, and status verification.
  • Zoom Video Communications: To host and grant access to live interactive workshop sessions.
  • WhatsApp Business API / Messaging Providers: To deliver instant session reminders and workshop updates.
  • Supabase Database: For secure order persistence and admin batch management.

5. Cookies & Local Storage

Our website uses standard browser cookies and local storage tokens to ensure secure navigation and persistent session state (e.g., managing countdown timer offers and administrative access tokens). You can adjust your browser settings to disable cookies if preferred, though some website features may be impacted.

6. Data Security & Retention

We implement administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, or alteration. Student registration records are retained for historical administrative reference and certificate issuance unless a deletion request is received.

7. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections or updates to your contact details.
  • Opt-out of promotional communications or request deletion of your student record by contacting our support team.

8. Contact Our Privacy Team

If you have any questions, privacy concerns, or data requests, please reach out to us: